|
|
What methods of payment may I use on your site?
We accept Visa, Mastercard, American
Express, Discover and Paypal; We also allow you to use
your pre-established store charge account. You may even pay by Gift Certificate.
Is it safe to use my credit card on your website?
It is absolutely safe to use your credit card
at Lompoc Flower Shop and Lompoc Florist.com and most other professional Internet business
sites. We as others use a secure means of transferring your order
through the Internet which insures that your vital data remains private.
How long does it take for you to deliver my order?
We have a comprehensive selection guide of products and services
available on our website which numbers nearly 2000 items and we can arrange
delivery throughout the United States, Canada and the world. Because
of the variety of product and difference in time zones it is difficult
to give an exact time frame but here are some general rules:
If we receive your order for all United States and Canadian Zips
by 12:00 (noon),in the recipient's time zone, we can usually deliver the same day if you have allowed
us to make substitutions to your original order on the final check-out form
or if we are able to contact you for substitution information.
If we receive your International Order by 12:00 (noon) we can usually arrange
delivery within 2 business days. (there are exceptions to this rule)
All other US and Canadian Postal Codes (Not Available, call store
for additional information)
What happens if my credit card is declined by
my bank?
First, we understand that this happens from time to time for
a variety of reasons. Perhaps your payment did not post in time or your
bank's authorization system is down for the period we are attempting to
authorize or you may have entered an incorrect card number. We will
attempt to contact you by telephone to obtain a different credit card number.
If we cannot do so we will e-mail you so that you can send us a different
number or pay by check on our website.
Do you sell my name or other information to a
third party
No, never under any circumstances is your information sold, released, or given to a third party.
|
|